Privacy policy

Privacy-sensitive data or personal data is processed through our online store. CXL BY CHRISTIAN LACROIX considers the careful handling of personal data to be of the utmost importance. Personal data is therefore carefully processed and secured by us.

In our processing, we comply with the requirements established by the Privacy Act. This means, among other things, that:

•    We clearly define the purposes for which we will process personal data. We do this through this privacy statement;
•    We limit our collection of personal data to that which is necessary for legitimate purposes;
•    We first ask for your explicit permission to process your personal data in cases where your permission is required;
•    We take appropriate security measures to protect your personal data and we also require them of parties who will process personal data on our behalf;
•    We respect your right to inspect, correct or delete your personal information.

CXL BY CHRISTIAN LACROIX is responsible for data processing. In this privacy statement, we explain what personal data we collect and use and for what purposes. We advise you to read this carefully.

This privacy statement was last modified on 12-02-2021.

Use of personal data

When you use our website, we obtain certain information from you. This is your personal data. We only keep and use personal data that you have provided directly, as part of the service you request, or that is clearly provided to us to process.

We use the following data for the purposes stated in this privacy statement:

Name and address;
Telephone number;
Billing address;
E-mail address;
Payment details;
Date of birth;
IP address.

Order processing

When you order with us, we use your personal data to process the order. If it is necessary for successful processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.


We may also inform you about our new products and services in addition to the information on our website:

via e-mail
via social media (marketing)


We offer a newsletter that we use to inform interested parties about our products and/or services. Each newsletter contains a link that you can use to unsubscribe. Your email address will only be added to the list of subscribers with your explicit permission.


We do not publish your customer data.

Third Party Disposition

We may pass on your details to our partners. These partners are involved in the execution of the agreement.

These partners are (also) based outside the EU. We have strict agreements with them to comply with European privacy regulations.

Social media buttons (Facebook / Instagram / Pinterest) are included on our website. This allows the administrators of these services to possibly collect your data.


Cookies are used on our website. Cookies are also placed via third parties that are enabled by us.

When you visit our website for the first time, a notice is displayed explaining why we use cookies. We understand your further use of our website as permission for the use of cookies.

You are free to disable cookies via your browser. Please keep in mind that our website may not function to its full potential.

We have agreements with third parties that place cookies on the use of cookies and applications. However, we do not have complete control over what the providers of these applications do with cookies. For more information about these applications and how they handle cookies, please see the privacy statements of these third parties (please note that they may change from time to time). You can find the overview here.

Google Analytics

We use Google Analytics to track how visitors use our website and thus map user processes in order to continuously improve the website. We have entered into a processing agreement with Google and concluded agreements on the processing of our data. The usage data is automatically deleted after 26 months. In addition, we have not allowed Google Analytics to use the information obtained for other Google services, as a final touch, we anonymize IP addresses.


We take security measures to limit abuse and unauthorized access to personal data. We take the following measures, in particular:

•    Access to personal data is protected by a username and password;
•    We take physical measures to protect access to the systems on which personal data is stored;
•    We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter your personal data.

Withholding periods

The personal data described above is stored as long as necessary to process your order, including the warranty. We then store the data for a maximum of one year for the statistical purposes described. The data will then be deleted unless there is a legal obligation that requires longer storage (such as the seven-year tax retention obligation for payment data).

Third-party websites

This privacy statement does not apply to third-party websites that are connected to our website through the use of links. We cannot guarantee that these third parties process your personal data in a reliable or secure manner. We advise you to read the privacy statement of these websites before using them.

Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. You should check this privacy statement periodically to be aware of such changes.

Access and modify your data

For questions about our privacy policy or questions about accessing and changing (or deleting) your personal data, you can contact us at any time via the information below or more specifically via:

You can also send us a request to view, modify or delete this data. You may also submit a request to export the data we use with your consent or to limit the processing of your personal data by us.

To prevent abuse, we will ask you to identify yourself appropriately. When accessing personal data related to a cookie, you will be asked to send a copy of the cookie in question. You can find this in your browser settings. If the details are not accurate, you can request that we change the data or remove it.

Complaints about personal data

Of course, we would be happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Belgian Data Protection Authority against this processing of personal data. You can contact the Belgian Data Protection Authority for this.

Contact information
Doornikserijksweg 12
8510 Bellegem